EXPERIENCE OUTDOORS PRIVACY NOTICE
Overview
This privacy notice explains how Experience Outdoors processes your information. If this privacy notice changes in any way, we will display an updated version. By regularly reviewing this page you will ensure you are aware of any changes.
Data we collect
We need basic information from you to carry out the task or service you have expressed an interest in. This is limited to your name, contact details and the nature of your booking/enquiry. At times, we will also record any additional information or details of special requests you submit. This will be held, where relevant, alongside your enquiry or booking details.
We will ask for your consent when you join a mailing list. You can withdraw your consent at any time by clicking the unsubscribe option on any communication received from us, or by contacting us directly.
We do not store any payment information; any online or phone payments are handled securely by Barclay Card Smart Pay.
Why we need data
We use the information to respond to your enquiry, manage your request or let you know about offers and news that we think may be of interest to you.
We also use this information to understand your needs and provide you with a better service. Also, we may use the information to improve our products and services.
Information Sharing
Your information will not be shared with any third parties, unless we are required to do so by law.
Records retention and your rights
We will not keep your information for any longer than it is needed, and will dispose of both paper and electronic records in a secure way. The length of time we need to keep information will depend on the purpose for which it is collected. The Council has a Record Retention Schedule which sets out how long we keep records and the reason why.
Your right
- to be informed about how we collect and use your personal information through privacy notices such as this.
- to request information we hold about you. This is known as a subject access request and is free of charge. We must respond within one month, although this can be extended to three months if the information is complex.
- to rectification. You are entitled to have your information rectified if it is factually inaccurate or incomplete. We must respond to your request within one month. If we decide to take no action, we will tell you why and let you know about your right of complaint to the UK Information Commissioner.
- to erasure. You have the right to ask us to delete your information or stop using it. It will not always be possible for us to comply with your request, for example if we have a legal obligation to keep the information. If we decide to take no action, we will tell you why and let you know about your right of complaint to the UK Information Commissioner.
- to restrict processing. You have the right to restrict how your data is processed in certain circumstances, for example if the information is not accurate. If a restriction is applied, we can retain just enough information to ensure that the restriction is respected in future. If we decide to lift a restriction on processing we must tell you.
- to data portability. If we are processing your personal data with your consent, and it is held in a structured, commonly used, machine readable form, you have a right to ask us to transmit it to another data controller so they can use it. This right does not apply if we process your personal data as part of our public task.
- to object. You can object to your information being used for profiling, direct marketing or research purposes.
- to automated decision making and profiling, to reduce the risk that a potentially damaging decision is taken without human intervention.
To make a subject access request, or to exercise any of your rights, please contact the Council’s Information Rights Team.
Collecting Information Automatically
Our website uses cookies. Please see below for further information on what this means for you.
Incidents, complaints and comments
Experience Outdoors is part of the City of Edinburgh Council. More information about your rights under data protection legislation can be found on the Council website.
If you have a request or require further information about the Experience Outdoors service, please contact experienceoutdoors@edinburgh.gov.uk
If you are concerned about what we do with your data, or think something has gone wrong, for example if you have received correspondence from the Council which is not addressed to you, contact the Council's Data Protection Officer to report a data protection incident.
If you wish to make a complaint or comment about how we have processed your personal information, you can do so by writing to the Council's Data Protection Officer. If you are still unhappy with how the council have handled your complaint, you may contact
UK Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 08456 30 60 60 | Website: www.ico.org.uk(external link)
Cookies
Cookies are very small text files that are stored on your computer when you visit some websites.
We use a combination of session cookies and persistent cookies to track how you use and experience our website, they build anonymous statistical data about how our website is performing and power the personalisation of the content to you.
The types of cookie you can expect to see in use on our website are:
A session cookie - commonly used to improve page load time or remember interactions, such as whether the user has already signed up to the mailing list.
Pixel ratio - used to remember the pixel ratio of the device accessing the page.
SharpSpring –manages automated emails and analyses user activity on our website, we use this to improve our service to you and ensure any marketing emails are relevant to you.
Google Analytics- generates statistical and other information about website use by means of cookies, which are stored on users' computers and devices. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at: www.google.com/policies/privacy/
Doing a DofE programme is a real adventure from beginning to end. You need to be aged between 14-24 and want to do something different, adventurous and fun. You can do programmes at three levels which when you've completed them lead to a bronze, silver or gold award. You create your plan which has four sections, volunteering, physical, skill and expedition and at gold, there is an extra section, residential. These activities contribute to a rounded self-development programme.
You can start your bronze award in the academic year that you turn 14. The silver award in the academic year you turn 15 and gold once you are 16. You can take part in the programme until your 25th birthday.
In Edinburgh most schools will have a DofE group running, so check school noticeboards for information about the DofE. There are also open award groups in the city which meet in the evenings. There are groups in Drummond HS, James Gillespie's HS and Balerno HS.
Yes, you can join the DOfE group with your friends, and in a group, you will probably make new friends too.
Registration is currently £21.50 for bronze and silver participants and £28 for gold. The section activities will also cost something, but this cost will be determined by what you do.
You can complete bronze and silver levels in six months. However, it generally takes about one year. Due to the increase in time commitments the gold award takes about 18-24 months to complete.
Having a DofE award has been shown to make people stand out from the crowd when it comes to job and university applications. It gives you something to put on your CV and lots to talk about at an interview, and it also shows that you've developed skills employers are looking for, such as teamwork, resilience and communication.
Yes, activities you are doing can count towards your DofE programme. However, it's always an excellent opportunity to stretch yourself and try something new.
At each level, you need to complete some volunteering, physical activity and skill. Plus take part in an expedition. At gold, you also need to go on a residential.
You record your programme on an application called eDofE. It is web-based. Therefore you can access your progress achievement from anywhere with a data connection. There is also a mobile-friendly site which makes it easier to upload evidence on the move.
No, if you are old enough, you could start at silver or gold. However, there is a long time commitment for one section.
DofE programmes consist of non-competitive voluntary activities for young people. There are three progressive levels, bronze, silver and gold which require an increasing level of commitment and more time from the young people.
You can start your bronze award in the academic year that you turn 14. The silver award in the academic year you turn 15 and gold once you are 16. You can take part in the programme until your 25th birthday.
In Edinburgh most schools will have a DofE group running, so check school noticeboards for information about the DofE. There are also open award groups in the city which meet in the evenings. There are groups in Drummond HS, James Gillespie's HS and Balerno HS.
Registration is currently £21.50 for bronze and silver participants and £28 for gold. The section activities will also cost something, but this cost will be determined by what the young person does.
Financial support can be provided to cover the registration fee, and by careful selection of activities, this could reduce the cost.
You can complete bronze and silver levels in six months. However, it generally takes about one year. Due to the increase in time commitments the gold award takes about 18-24 months to complete.
Teachers in schools, youth workers or volunteers will oversee the centre based sessions. When on expedition supervisors will hold the appropriate qualification for the activity they are doing and the terrain they are doing it in. All leaders involved with the DofE programme in Edinburgh will have completed a Protecting Vulnerable Groups, PVG, check.
Teachers in schools, youth workers or volunteers will oversee the centre based sessions. When on expedition supervisors will hold the appropriate qualification for the activity they are doing and the terrain they are doing it in. All leaders involved with the DofE programme in Edinburgh will have completed a Protecting Vulnerable Groups, PVG, check.
The DofE provides limited personal accident insurance which provides a specific benefit in the event of a participant sustaining an accidental bodily injury while taking part in an approved DofE activity. The City of Edinburgh Council has Public Liability Insurance to cover claims against them or damage caused to, or by, young people doing a DofE programme.
Young people record their activities on a web-based application called eDofE which complies with ISO / IEC 27001 ISM standards.
All of the group expedition equipment can be hired from DofE equipment stores in the FOTA charity office or at Bangholm Outdoor centre. Some personal equipment is available to hire, including; boots, rucksacks, waterproofs and sleeping backs but personal clothing will need to be supplied by the individual.
Yes, participants can begin at silver or gold if they are of the correct age.
When your child does their DofE programme, they will develop the skills and attitudes they need to become more rounded, confident adults. Which are qualities that attract colleges, universities and employers. So when you support your child's pursuit of their DofE Award, you are investing in their future.
DofE programmes consist of non-competitive voluntary activities for young people. Anyone aged between 14-24 can do a DofE programme. There are three progressive levels, bronze, silver and gold which require an increasing commitment and more time from the young people.
As a DofE volunteer, you'll learn an unbeatable sense of achievement. You'll also develop your leadership skills, master new activities, make new friends, achieve personal goals, give back to your community and have a lot of fun.
Depending on the responsibility and role you take on it will differ from a couple of weekends a year to a regular commitment of a few hours every week.
To be able to inspire young people to develop themselves and the social skills to work with others and as part of a team.
The is a full modular training framework of courses to help you get the most from your DofE volunteering experience. As well as access to walking and cycling qualifications so you can lead expeditions.
There are DoFE groups across Edinburgh, so depending on where you work or live we would see if you can volunteer at your local centre. Visit our Work with us page for volunteer information.
Yes, if you'd like to supervise or assess expeditions, you can volunteer in this way.
Yes, all volunteers need to complete a Protecting Vulnerable Groups check along with criminal conviction self-declaration form.